The Big Question is:

Wednesday, June 25, 2008

CEO Interview - part 3

Greg Russell on Negotiating principles 1: “We are finalising our thinking ... and in the first instance I need to discuss these issues with our Board.”


Purrrrllllleeeeaaaaassssseeeee!!!!!!, No chance of doing it before June 2008?  Not since July 2005.  We know, the new Chairman might support you more than the last, maybe he'll like your 'new' strategy?


Greg Russell on Negotiating principles 2: “This is one of the major issues for the organisation this year, they want to see it well handled...” 


TOO LATE! You have no idea how pissed off people are already; maybe you need to visit a major centre and have some more no BS meetings?


Greg Russell on Negotiating principles 3: “... I’m still pretty confident we will end up with a reasonable outcome and hopefully one that doesn’t engender quite the degree of acrimony that occurred here in 2005. At the end of the day that level of acrimony is bad for our business and its counter to what I am trying to do here and that’s create a much better organisation.”


You have some serious work to do to get us on board, you have ruled by fear, sacking underlings that have disagreed with you or even questioned you, we believe that you have ripped the guts out of our organisation during your “tour”.  Any thoughts of just leaving, we need a morale boost.  The level of support our direct managers get from Level 1 and his “in fear” Level 2s does nothing to dispel the acrimony coming out of all these ‘stupid’ decisions from on high. SDE, ALMs, AWAs, and the like.



Greg Russell on Communication: “... I don’t think we have still cracked it completely and it is still a very important challenge for Airservices and various levels of our management.”


Cracked what exactly?  If communication got any worse we’d think Joseph Goebbels himself was sitting in the big office.  Nothing but SPIN, SPIN, SPIN!


Greg Russell on what Greg has in mind: “... at this stage ... we are not able to go into

detail at the moment ...”


Oh come on man, roll at least one die, give us a freak’n bone here.


Greg Russell on ADS-B 1: “It was under-scoped to begin with and I don’t think our early

project management was adequate, but we’ve put a lot of work into it in the

past two years.”


As usual we tried to do the cheapest option and got burnt.


Greg Russell on ADS-B 2: We have changed suppliers; we now have Telstra as one of

the principal external suppliers involved and they are doing a good job. 


Did any one say significant legal issues?


Greg Russell on changes to Gyms: “ We’ve been reviewing ... employment package products ... we wanted to see value for money in terms of what we were

spending ...to make sure that a) we are getting good value for money and b) we’ve got appropriately qualified people involved in these roles and that’s what the new providers will bring to both Brisbane and Melbourne. I’m a part time gym person myself and I know how important these facilities are.”


So why then did you award the contract to a big faceless corporation, if you truly wanted report with gym users you would have realised that the ‘little people’ you sacked were part of our community, you robbed us again, way to go, all for a gold coin or two, maybe even the faceless corporation will cost you more. Greg you have demonstrated your obvious lack of compassion, but why SPIN this, were not buying, you may as well 'cold call'.



Greg Russell on the future focus 1: “Waypoint effectively would be our annual meeting with our shareholders - to report to them on how we’ve been progressing.”


Well no, it would be a meeting with key customers, the shareholders reps might be present but it would be a shareholders meeting now would it.  What happens if they are dissatisfied or stop believing the SPIN? Go elsewhere?  Nothing else other than Waypoint?



Greg Russell on the future focus 2: “first of all we need to satisfactorily

conclude the certified agreements ... a litmus test ... a changing spirit of better goodwill as we move to fix a lot of things that have been wrong with the organisation over the years.”


Well you know what to do, put a decent offer on the table, we’ll STFU if you do, we guarantee it.


Greg Russell on the future focus 3: “... to continue this process of reform and improvement within the organisation, especially the great work that’s being done in both the Air Traffic group and the TAS group at the moment.”


Great work, where?  Oh yes, we missed the SPIN



Greg Russell on the future focus 4: “The fourth is the emphasis ... on training.... an enthusiastic group ... I want to see it grow - train not just air traffic controllers and firemen,

but our technical people and our management as well.”


But Greg, you gutted the joint, you’ve removed trained staff and put in ‘educators’ who will turn out great ‘graduates’ who probably won’t know a TTF from an NDB. What are the numbers again?  What were they in 2004, what was planned?


Greg Russell reflects: “All in all, I’ve got to tell you it’s going to be a very busy year. My sense is that we are making progress and as I look back on the organisation I inherited

when I came here nearly 3 years ago, the change is very noticeable, hopefully for the better.”


NEWS FLASH - NEWS FLASH - NEWS FLASH, In case you missed it, we think you have f@#^KED the joint, please leave and get yourself another job.  Whatever your view of our comments, ask random staff if it’s been "for the better", go on we dare you.

PS Don’t sack them if you get an honest answer.

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